Privacy Policy

Last Updated: July 7, 2025

For the purposes of this Privacy Policy, 2185368 Ontario Inc. operating as MapleCoin is referred to as “the Company,” “we,” or “MapleCoin.”

Please read this Privacy Policy and our Terms of Use carefully. By accessing this website, submitting information to MapleCoin, or using any services or features provided on this website or our platform, you agree to be bound by the terms of this Privacy Policy. If you do not agree, please do not use this website or submit personal information.

1. Our Commitment to Privacy

Your privacy is important to us. This Privacy Policy reflects our commitment to safeguarding the personal information you provide to us in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and any relevant Bank of Canada or FINTRAC regulatory guidelines as a registered Money Services Business (MSB) and Payment Service Provider (PSP).

2. Collection and Use of Personal Information

We may collect the following types of personal information:

  • Full name, address, phone number, and email

  • Date of birth

  • Financial and banking information

  • Government-issued identification numbers (e.g., SIN – optional and used only for ID verification)

  • IP addresses and browser/device metadata

We collect and use this information to:

  • Verify your identity

  • Assess eligibility for our financial products and services

  • Enable you to access and use the MapleCoin wallet

  • Process foreign exchange (FX) and domestic payment transactions

  • Comply with anti-money laundering (AML) and know-your-customer (KYC) regulations

  • Improve our services and provide you with relevant communications about our platform and offerings

3. Disclosure of Personal Information

We do not sell your personal information. However, we may disclose personal information under the following circumstances:

  • To trusted third-party service providers, funders, or financial partners, for the purpose of delivering services to you

  • To vendors or affiliates assisting with onboarding, compliance, technical support, or communications

  • If required by law or regulation, including under court order, FINTRAC, or PSP-related investigations

  • In the event of a corporate transaction such as a merger, acquisition, or sale of assets

  • With your explicit consent

Some of our service providers may be located outside Canada (including the United States), and your information may be subject to disclosure under the laws of those jurisdictions.

4. Cookies and IP Tracking

We collect IP addresses and use browser cookies to:

  • Improve your user experience

  • Monitor usage and system performance

  • Facilitate authentication and session security

Cookies may be disabled through your browser settings, but doing so may affect the functionality of our website or your ability to access some features.

5. Security and Safeguards

We use industry-standard physical, technical, and organizational security measures to protect your personal data. Access to your information is limited to employees and third parties with a legitimate business need and who are contractually bound to maintain confidentiality.

These safeguards include:

  • Encrypted transmission and storage

  • Role-based access controls

  • Secure data centers

  • Ongoing staff training on data protection and regulatory compliance

6. Retention and Access

We retain your personal information only as long as necessary to fulfill legal, regulatory, and business requirements. You may request access to your personal information or ask us to correct or update it by contacting us at the address below.

7. Changes to this Policy

This Privacy Policy may be updated periodically to reflect changes to our practices, services, or legal obligations. We encourage you to review this page regularly. Your continued use of our website or services after any changes constitutes your acceptance of the revised policy.

8. Contact Us

If you have questions about this Privacy Policy, or wish to access or update your personal information, please contact:

MapleCoin (2185368 Ontario Inc.)
📍156 Jozo Weider Blvd. Unit 9C, Blue Mountains, Ontario L9Y 0V2
📧 info@maplecoin.ca

📠 705-999-0908 (Fax)